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Archives for June 2010

Avoid The Advertising Vultures

June 6, 2010 by Tom Watson

Beware of snake oil salesman

When you are new to the business world it will not be long before the advertising vultures show up. These folks make their living off your inexperience. You normally meet them at networking functions, however telemarketing is another weapon for them. In the early stages of your career it is difficult to spot them. They seem so nice and intently interested in your new … [Read more...] about Avoid The Advertising Vultures

What Ten Years In Business Has Taught Me (Vol 1)

June 3, 2010 by Tom Watson

Book Of Knowkedge

Not All Customers Are Created Equal. You are going to meet a lot of people over the course of your business career. You will make a lot of friends and much joy will be brought into your life because of it. You will also meet some people who wake up unhappy, spend all day unhappy, then they go home and yell at their dog. Their sole mission in life is to ruin someone's … [Read more...] about What Ten Years In Business Has Taught Me (Vol 1)

7 Sure Fire Ways To Keep Your Customers Satisfied

June 2, 2010 by Tom Watson

7 ways to keep your customers happy

When you own your own cleaning business you soon realize the importance of keeping customers satisfied. At the end of the day you worked hard to get them and now you want to keep them in a blissful state as long as possible. You don't want them to ever leave you. Those checks in the mailbox are a real treat! When the customer is happy they are much more easy to manage not to … [Read more...] about 7 Sure Fire Ways To Keep Your Customers Satisfied

How To Get Testimonials

June 1, 2010 by Tom Watson

Just ask for the testimonial

In earlier articles I have discussed why testimonials are important to your cleaning business. Now I will touch on how to actually get testimonials from your customers. Ready for the secret answer? You just need to ask for them. Most people have no problems providing you with a testimonial provided you held up your end of the bargain. That is not to say that some will … [Read more...] about How To Get Testimonials

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