Most people think getting hired comes down to what you say. That is true to a point. But the truth is, people are often judging you long before you finish your first sentence. They are looking at how you walk in, how you sit, whether you smile, whether you look nervous, whether you seem confident, and whether you come across like someone they can trust. In other … [Read more...] about How Body Language Can Help You Get Hired Or Win More Cleaning Customers
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Why Excuses Kill Entrepreneurial Success
If you want to start your own business, there is one habit you need to get rid of as fast as possible. That habit is making excuses. Now I know that may sound a little harsh, but it’s true. There are a lot of words in the English language, but one of the most dangerous words in entrepreneurship is the word “if.” It’s a tiny word. Just two letters. But don’t let … [Read more...] about Why Excuses Kill Entrepreneurial Success
When Should You Raise Your Cleaning Prices?
One question that comes up sooner or later in the cleaning business is this: When is a good time to raise my prices? After all, once you figure out what to charge and land the account, the next thing you start wondering is how long you should wait before asking for more money. The truth is, there is no hard rule. There is no magic formula that says every account … [Read more...] about When Should You Raise Your Cleaning Prices?
How To Manage Cleaning Customer Expectations And Avoid Complaints
Running a commercial cleaning business means you’re going to deal with customers on a regular basis. Most of the time, those interactions will be smooth and professional. The work gets done, the customer is happy, and everybody moves on with their day. But every now and then, that changes. Sometimes it happens with a long-term account. Other times it happens right at … [Read more...] about How To Manage Cleaning Customer Expectations And Avoid Complaints
How To Get More Referrals For Your Cleaning Business
If you want to grow your cleaning business without pouring money into advertising every month, then you need to get serious about referrals. I have always liked referrals for one simple reason. They are usually easier to close than cold leads.Think about it. When someone hears about your cleaning company from a person they already know and trust, you are no longer … [Read more...] about How To Get More Referrals For Your Cleaning Business