When you first start hiring people you may wonder if you will EVER hire an employee worthy of "Employee of the Month". I know that when I first started I had a pretty bad track record of hiring folks to help me run my cleaning business. In the very beginning I had a few family and friends help me out. That worked great for a while, but then you run out of family and friends … [Read more...] about Getting good help for your cleaning business is hard but not impossible
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The Mailbag Volume 7: Answering some common questions about the cleaning business…
The New Year brings a new edition of "The Mailbag". I hope you get some valuable tidbits that you can use in some small way. This is the 7th time for this format (Vol 1, Vol 2, Vol 3, Vol 4, Vol 5 and Vol 6). Each time I briefly address some questions I get via email. Let's get started. Common Questions about the Cleaning Business I heard the Sanitaire SC785AT is being … [Read more...] about The Mailbag Volume 7: Answering some common questions about the cleaning business…
Want to get your accounts done FASTER? Buy better trash liners!
There isn't many things I hate more than a trash liner that breaks, leaks or tears during use. You can add to that list trash liners you can't open. You know what I'm talking about. You can't find what end is which, or even which side should open! I don't know about you, but it literally drives me insane! And when we first got started in the business I was going nuts … [Read more...] about Want to get your accounts done FASTER? Buy better trash liners!
One simple question that can tell you a lot about the potential customer
When I was out trying to drum up business for myself I did a lot of experimenting when meeting with potential clients. For instance I was always playing around with different questions to ask the client to see which ones give me the most useful information. The fact is you don't always get a lot of time to ask questions. Some potential clients give you plenty while others … [Read more...] about One simple question that can tell you a lot about the potential customer
Tips for cleaning apartment turnovers
As someone who cleaned my fair share of apartment turnovers, I know how hard it can be to manage the process. You may have multiple managers calling you at the last-minute to clean a bunch of units you didn't know have to be cleaned. This creates issues that can reverberate throughout your entire company. Do you pull staff from one job to do another? Do you hire some … [Read more...] about Tips for cleaning apartment turnovers