When you operate your own cleaning business, you can't just blend into the woodwork like everyone else. You need to let the world at large know that you are a different flavor, one with no bitter after-taste. Why is that? Well... just like many other "service" professions, the cleaning business suffers from an image problem. Unfortunately many people have low expectations … [Read more...] about Why You Need To Be Different
Archives for March 2011
Giving Back To The Community
To those whom much is given, much is expected. You have probably heard that phrase before. These words of wisdom speak to the need of being civic minded. I think it's important if only for this one reason. When you enter the domain of "cleaning business owner", you assume a leadership mantle to a degree. You become a role model for others who may not have had the advantages … [Read more...] about Giving Back To The Community
Customer Service Or Customer WOW
Every customer you will ever have will want to be treated like they are your only customer. Remember this every time you cash your pay check. Even though it is your own business, your customers are making that pay check possible. In other words... your lifestyle depends on it. This includes your nice house, nice cloths, nice car, great vacations etc. Customers have a … [Read more...] about Customer Service Or Customer WOW
Time Management In The Cleaning Business
John Wooden, the former UCLA basketball coach once said the following: "If you don't have time to do it right, when will you have time to do it over?" That statement really sums up the whole concept of time management for me because it's plain and simple. The best part about managing your time is the fact that the better you are at it, the more time you have for yourself. I … [Read more...] about Time Management In The Cleaning Business
7 Tips On “Resilience” That Will Lead You To Success
Resilience is defined as the ability to bounce back from adversity. We all need this ability, as life does not always go as planned. This leads in perfectly to owning a cleaning business. Just as in life, things do not always go as planned. Knowing this in advance allows for a bit of "preparation time". So with that in mind I thought it would be a good idea to discuss a few … [Read more...] about 7 Tips On “Resilience” That Will Lead You To Success