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If You Believe You Can Do It, Then You Can Do It!

December 31, 2010 by Tom Watson

Without belief, you will go nowhere when starting a cleaning business

For those who are considering starting a cleaning business, belief can play an important role in your success. Belief is defined in the dictionary as “any cognitive content held as true”. It may be possible to succeed without having belief, but I doubt it. For me, I find it hard to see how you could ever convince others to do business with you if you didn't think (deep down) … [Read more...] about If You Believe You Can Do It, Then You Can Do It!

Effective Employee Training

July 13, 2010 by Tom Watson

Good worker training makes for happy customers

When you start your own cleaning business you will wear many hats. One of the most important is Director of Employee Training. In this role you get new staff members up to speed on "how we do things around here". In other words...you have to train them. When you first start out you may wonder what works best? That's an easy one...Hands on training. Once you grow your … [Read more...] about Effective Employee Training

5 Tips On Overcoming Objections

July 3, 2010 by Tom Watson

You need to counter the customers objections to get the deal closed

You are making your pitch to a potential client, all seems swell then BOOM. They have an objection to doing business with you. How do you reply? Most folks have no clue. When you are new and lack experience, overcoming the hurdles the customer throws at you during the sales process can be tough. You haven't learned how to counter the objection they have because you are new at … [Read more...] about 5 Tips On Overcoming Objections

Keep An Eye On This Detail

July 2, 2010 by Tom Watson

Keep A Close Eye On What Is Due You

As I have mentioned many times before, a cleaning business has many moving parts. They all need to work together to run smoothly. The moment one part jams up, it creates problems elsewhere. One part that is quite important is your accounts receivable. This is the money that is due you. Generally you create an invoice for any cleaning work your company performed and mail it. … [Read more...] about Keep An Eye On This Detail

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