When most people start a cleaning business they learn one thing real fast. Customer service will make you or break you. To summarize how important this is...everyday needs to be "Customer Appreciation Day". The companies who fail to grasp how important customer service is generally don't last too long. So needless to say, you need to focus on it. Having a handle on what … [Read more...] about Three Pillars Of Customer Service
janitorial business start up
Hit The Ground Running
I often get asked "If you were starting your cleaning business today, what would you do to spread the word your in business? That's easy. I would tell everyone I know and have ever known that I now own my own cleaning business. This includes not only close family and friends. It would also include people I have a casual association with. This would include my doctor, … [Read more...] about Hit The Ground Running