Someone wrote in recently asking me how I dealt with my local competition who specialized in CHEAP PRICES. I get asked that question quite a bit, in fact I probably get asked that every week or so. I know it can seem frustrating to lose out on some deals. The reality is it can be tough to compete with some of the other cleaning companies who seem to clean for practically … [Read more...] about How I dealt with “low ball” competition who were always cheaper
Worth A Look
QUESTIONS the potential customer NEEDS ANSWERED before they BUY FROM YOU
When you are out there trying to drum up business, meeting potential clients along the way keep the following in mind. Potential clients all have questions that they need answered. The problem is they don't directly come out and ask them. Potential customers tend to play their cards close to the vest, not wanting to expose what would motivate them to buy from you. This can … [Read more...] about QUESTIONS the potential customer NEEDS ANSWERED before they BUY FROM YOU
Browsing around Amazon looking for cleaning supplies for myself
Even though I don't own my cleaning business anymore (I retired to Florida as most of you know) I still stay current on the latest products. I do that because when we moved, we sold virtually EVERYTHING we had. I did that because I didn't want to MOVE EVERYTHING. At the end of the day I don't like giving myself more work, so I figured the more stuff I kept and moved, the more … [Read more...] about Browsing around Amazon looking for cleaning supplies for myself
Should I purchase a work vehicle? My employees just show up for work in their car now!
Buying a vehicle for your new cleaning company is a BIG DEAL. I know it was for me when I started my business many years ago. I guess that's why I get questions concerning buying work trucks every now and again! Anyway... The title of this post was a question I received recently. It was an awesome question, so I thought I would share the answer I provided. Keep in mind that … [Read more...] about Should I purchase a work vehicle? My employees just show up for work in their car now!
Holidays my company DID NOT CLEAN ON
Last week I wrote about how I used to handle billing if I had to skip a cleaning because it fell on a holiday. So this week I thought it would be a good idea to write about what holidays I used to include in my contract that stated NO CLEANINGS on these days. As I mentioned last week, I'm only sharing how I used to handle holidays. You, as CEO of your own company, need to … [Read more...] about Holidays my company DID NOT CLEAN ON