If a customer asks you a question that you don't know the answer to, what do you do? Do you tell the them the truth, or do you try to fudge your way through it and hope they don't notice? Of course the best answer is always the honest answer. That's no secret. So this leads to two possible responses when faced with this situation. The first is, "I can't answer that but I can … [Read more...] about Don’t fudge your way through things
Worth A Look
5 Tips For Making A Great First Impression
When you start your cleaning business, what do most of you think of first? Getting customers! So far so good, you're on the right track. After all, you won't last very long if you don't find some cleaning accounts real quick. The next part of the process is where some people get tripped up though. This is because many people think they are only selling cleaning services to … [Read more...] about 5 Tips For Making A Great First Impression
What do Richard Branson and Andrew Carnegie have in common?
Richard Branson, the famous billionaire and owner of Virgin Airways never had one. Andrew Carnegie, an industrialist from our not too distant past didn't either. Do you know what I'm talking about? Ready for the answer...a formal education. Isn't that just an amazing thought? Two of the worlds wealthiest people, but neither made it to high school, let alone college. I'm … [Read more...] about What do Richard Branson and Andrew Carnegie have in common?
What 4 Dozen Bagels Can Do For Your Marketing
Did I just imply that bagels would help you market your cleaning business? Yes...I did. But before I get to the bagels part, let me start at the beginning. I know quite a few realtor's, and quite a few realtor's know me. The reason behind this is the fact that I actively seek this demographic and market my cleaning companies services to them. After all, this market is … [Read more...] about What 4 Dozen Bagels Can Do For Your Marketing
Stand out from the competition (and close the deal)
Today we're going to speak to how to put some "space" between you and your competitors. Differentiating yourself is not nearly as difficult as you may think, and it can be accomplished virtually instantly. It starts off with simply being prepared to do business when you first meet the potential customer. Are you well dressed and groomed? Do you have your business card ready … [Read more...] about Stand out from the competition (and close the deal)