Your guarantee is a key component to your success in the business world. A good guarantee should make the buying public at ease with doing business with you. Many people have written me on the topic of guarantees, and most are worried that they may be taken advantage of. This fact stops them from offering a strong guarantee in their business. I always write back with the same … [Read more...] about Is A Strong Guarantee Important? Yes! Learn Why…
Worth A Look
8 Tips For Starting A Business
Every now and then someone asks me a question that really makes me put my thinking cap on. These questions tend to be off-topic questions, meaning they are not about the cleaning business. I had one such question the other day, it was from someone who was interested in starting a construction business of some kind. This person called me and asked me what tips I could provide … [Read more...] about 8 Tips For Starting A Business
Why People Become Frustrated…
We all get frustrated from time to time, and that is to be expected. But many times I see people who ALWAYS seem frustrated in their attempt to start a cleaning business. Why is that? Is there some "frustration gene" in our DNA that gets switched "on" somehow? I doubt it. Many times I think the real reason is because these folks are not performing tasks in their "logical … [Read more...] about Why People Become Frustrated…
Why Customer Service Is So Important
Being in business a while has taught me a lot about customer service, and just how important a role it serves in business. Customer service is important to any business, whether it be the cleaning business or any other entity. At the end of the day, a businesses ultimate goal must be about satisfying the needs of its customers. Anything short of that undermines the whole … [Read more...] about Why Customer Service Is So Important
Why You Need To Be Different
When you operate your own cleaning business, you can't just blend into the woodwork like everyone else. You need to let the world at large know that you are a different flavor, one with no bitter after-taste. Why is that? Well... just like many other "service" professions, the cleaning business suffers from an image problem. Unfortunately many people have low expectations … [Read more...] about Why You Need To Be Different