When starting a cleaning business many people focus their time and energy on either the residential or commercial markets. The residential side of the cleaning industry is all about cleaning houses and the commercial side is centered on cleaning business properties. Some even choose to clean both types of properties when getting started. In a sense it doesn't matter what … [Read more...] about How to add more revenue (and profits to your bottom line) by adding different services
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10 Reasons Why Real Estate Offices Are “Goldmines”
I've been screaming from the rooftop for years about the importance of visiting real estate offices. Today I will climb the ladder once more as I break down how powerful this approach is. Visiting these offices has made such a huge difference for me and my company. At the end of the day this is not only easy and cheap to do, it's effective. That's what I call the perfect … [Read more...] about 10 Reasons Why Real Estate Offices Are “Goldmines”
FREE DOWNLOAD: General purpose cleaning flyer
The trusty flyer is a great way of getting the word out about your business. While many times you'll want to "zero in" to a specific market, sometimes you may want to cast a wider net. So in the sprit of being all-inclusive I whipped up a cleaning flyer that helps tell the world you are looking for just about any type of facility to clean. In it you'll find mentions of … [Read more...] about FREE DOWNLOAD: General purpose cleaning flyer
10 things that will get you in trouble with a customer (and how to avoid them)…
Once you get a few cleaning accounts under your belt the next step is keep them happy. This is key because if you can't do that you'll be stuck in an endless cycle of always needing new accounts to bring in revenue. That "cycle" is NEVER going to be broken until you figure out how to make customers happy. While keeping folks happy is multi-faceted (it has as much to do with … [Read more...] about 10 things that will get you in trouble with a customer (and how to avoid them)…
What if the customer wants a price reduction?
UPDATED 10/15/2021: Many years ago I had a situation in which an existing customer of mine called and asked me to stop in and see him right away. While a call like that doesn't always mean "bad news", it does make me think something's wrong. In this particular case the customer was a facility manager who was a seasoned pro. He was a suit and tie type of guy who always came … [Read more...] about What if the customer wants a price reduction?