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Make it easy for your customers to pay you. Use “business reply envelopes”.

December 8, 2013 by Tom Watson

As many of you may know, I've learned quite a bit about how to market and operate my cleaning business by simply paying attention to what the "big corporate type" companies do on a regular basis. For instance I always pay close attention to credit card companies. Why do you ask? Well because those guys are BILLION DOLLAR firms that have tons of money invested in research and … [Read more...] about Make it easy for your customers to pay you. Use “business reply envelopes”.

The fastest way to make big money is to not think about money at all…

December 1, 2013 by Tom Watson

The best way to make money is to not think about it. Service the customer FIRST.

I know that one of the big reasons people start a business is because they are chasing the money that comes with owning a successful enterprise. On a certain level that line of thought is fine. After all, money is what makes the whole world go round not to mention you just plain need it. What I want to share today is just a quick thought on the importance of not getting … [Read more...] about The fastest way to make big money is to not think about money at all…

How to “selectively target” customers when you first get started in the business…

November 24, 2013 by Tom Watson

how to get the best customers

When I was new to the cleaning business my goal was to target certain groups of potential customers. This made the process a little easier to grasp. After all, when you first get started in any new business it can seem overwhelming at first. To attack this problem you need to simplify everything from top to bottom. This is where selective targeting comes into play. So in … [Read more...] about How to “selectively target” customers when you first get started in the business…

MONEY is really nothing more than an IDEA in your head that is ACTED UPON.

November 17, 2013 by Tom Watson

Property management companies can provide large profits to cleaning firms.

In my quest to find cleaning accounts I've marketed my services to just about every type of business at one time or another. If you can name it, I tried to get hired by them. The vast majority of times I would try to get in front of a certain group, I would either do some form of a direct mail package or just stop by with some flyers and goodie bags that included info about … [Read more...] about MONEY is really nothing more than an IDEA in your head that is ACTED UPON.

What do you do if an employee calls out?

November 10, 2013 by Tom Watson

What should I do if one of my cleaning crew calls out of work?

Once you get your cleaning business up and running odds are you'll hire some help to lighten the load a bit. This comes with advantages and disadvantages to various degrees depending upon how you view things. With that said, if you want to grow the business and enjoy some time off every once and while you'll need to hire folks. When you do get this far the first question many … [Read more...] about What do you do if an employee calls out?

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