September 2010

Employee Handbooks For Your Cleaning Business

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by Suzanna Watson on September 30, 2010

“Human Resources”, that phrase used to scare the daylights out of me. When I first started my cleaning business, I was always worried about managing my staff the right way. I not only wanted to be good at it, I wanted to run a company that I would like to work for myself. A employee handbook […]

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Tips On Getting Referrals In The Cleaning Business

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by Tom Watson on September 26, 2010

Seeking and obtaining referrals when you run your own cleaning business is not only smart business, it’s good for your pocketbook too.  Getting a referral from an existing customer is better in two distinct ways than trying to convince someone to choose your company with traditional forms of advertising. For one, it’s free! When you run […]

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Increase Sales By Choosing The Right Words

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by Tom Watson on September 24, 2010

Most everyone has formed a habit of the way they talk, but they have never really noticed how their words and phrases sound to the people around them. The words you use when you communicate with your cleaning prospects are important. They can greatly influence the outcome of your sales call (or as we like to say “lead conversion“).  […]

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Minimum Wage Laws, The Cleaning Business And You

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by Tom Watson on September 22, 2010

The Fair Labor Standards Act of 1938 created the minimum wage that American businesses know today. The laws purpose was to protect workers from market forces that could lower the income of the lowest paid workers below a fair and decent level. The minimum wage is an important number to know when you are in the cleaning industry. This […]

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Don’t make these 7 mistakes when hiring people.

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by Tom Watson on September 19, 2010

Hiring people can be one of the most scary aspects of owning a small business. But if you plan on growing your cleaning business beyond being a solo act, you are going to have to take the plunge. The hard part of the hiring process is judging the applicants fairly. Lets use the Olympics as an […]

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Selling Your Cleaning Services To Customers

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by Tom Watson on September 18, 2010

I was never someone with a natural selling ability. I could hold my own, but I was not a master of the sales process. This is because I was sort of jaded. I knew how the process worked and I was always on the lookout for “the pitch.” This in-turn made me uncomfortable making the “pitch” on others because I knew I’m not a […]

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Tips On Naming Your Cleaning Business

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by Tom Watson on September 14, 2010

Your business name is an often overlooked component of starting your own business. Though most people get this part right, I’ve seen my share of botched company names. You would think messing up your company name is tough to do, but I see it quite often. Just the other day I was handed a business card […]

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Don’t Delay, No Regrets

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by Suzanna Watson on September 13, 2010

If you are reading this, then you are certainly contemplating starting your own cleaning business. I have some advice for you. Don’t delay, get started! You will surprise yourself. Once you really get into it, you will realize just how much you know. As we have said before, the road will be bumpy and not always […]

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Ten Tips For Cold Calling In The Cleaning Business.

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by Suzanna Watson on September 10, 2010

As you guys and gals are well aware, I do my fair share of networking for our cleaning business. On the whole, networking gets me many leads to follow up on. Sometimes an event will yield very little, while other times I may get several leads to pursue. The ones I do get I usually […]

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