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Cleaning 4 Profit

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unhappy customers

You can make most people happy, but there will always be one who isn’t…

April 5, 2015 by Tom Watson

There wil always be one customer out of the bunch that isn't happy for one reason or another

When you own a business your life revolves around making the customer happy. That sounds simple, and it is most of the time. With that said, there will always be that one you just can't please. No matter what you do it just isn't good enough to make them happy. Being in business for many years, I've had my fair share of them. As I've said before in past articles, the … [Read more...] about You can make most people happy, but there will always be one who isn’t…

Dealing with customers that bust your chops…

November 9, 2014 by Tom Watson

you will get some complaints in the cleaning busieness no matter how well you do

UPDATE 10/13/2021: Being in business for a long time means that I've been hired by lots of folks over the years. The list includes homeowners, business owners, office managers, real estate agents, property management firms, hotels, townships and municipalities. I'm sure there is more, but you get the idea. The vast majority of those people were a joy to work for. If I had to … [Read more...] about Dealing with customers that bust your chops…

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