If you own a cleaning business, rest assured, you will get a complaint of one kind or another no matter how well you run your company. That's just the way it is, and I seriously doubt that it will change in my lifetime. But that's OK, it's the same for just about every industry. What is really important once a complaint occurs is how you deal with it. Far too many business … [Read more...] about VIDEO: Discover how to make customers that complain about your service HAPPY AGAIN in 9 steps
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7 LinkedIn Business Marketing Tips
There are a lot of reasons why LinkedIn is really valuable to a business owner. When used correctly it can keep the sales pipeline filled with leads and shorten the sales cycle. And with any luck you should land some clients as well. It also allows you to join groups of other liked minded people which can lead to even more visibility. That's really just the tip of the iceberg, … [Read more...] about 7 LinkedIn Business Marketing Tips
What is your biggest issues with starting, running or growing your cleaning business?
It's a new year with new possibilities. It's also a new year with new challenges. You can't separate one from the other sadly, so we need to embrace both simultaneously. That's why today I wanted to reach out to everyone out there and ask some very important questions about where you are and where you want to go in your career. Figuring it out can be tough. Kind of like that … [Read more...] about What is your biggest issues with starting, running or growing your cleaning business?
Deal breakers. Accounts I thought I had, then lost for one reason or another…
Over the years I landed a lot of accounts. Small, large and everything in-between. I also failed to get a lot of jobs over the years for one reason or another. My price being too high was usually the main culprit I assume. To be honest, I was always OK with losing out because my price was too high. I wasn't in this business to work for free, or to make buddies with anyone. I … [Read more...] about Deal breakers. Accounts I thought I had, then lost for one reason or another…
Cleaning products that made my life easier and more productive…
One question I always asked myself when looking at a job is "how can I get the job done as fast as possible?" Time is money as they say, and the faster we get done the more money I get to keep. So I want to be as efficient as possible. This meant I was always on the lookout for products that saved my staff time in some way, shape or form. Just a small time savings can make a … [Read more...] about Cleaning products that made my life easier and more productive…