Once you get established and have a base of customers under your belt you will want to consider expanding what services you offer. The more services you can offer the customer the more of a complete solution you will be to them. Now to be perfectly clear, you don't want to rush into adding all types of different services before you even have the basics covered. That's a … [Read more...] about Want to make more money? Add VCT Floor Care to your list of services.
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Just starting your cleaning business? Have one but want to grow it faster? Check out these links…
Now that I'm getting back into the swing of things, I want to take a "step back" and highlight some posts from the last few years. The collection I'm sharing today will greatly help those that are new to the business. It will also help those that are just a year or two in as well. I've been meaning to do this for some time, but always got side-tracked for one reason or … [Read more...] about Just starting your cleaning business? Have one but want to grow it faster? Check out these links…
Keep things SIMPLE. COMPLICATED is the enemy and should be avoided at all costs!
Take a good hard look at the image in this post. I know it's a bit small, but the message is POWERFUL. It conveys the concept of not over-complicating things. I know business seems like a machine with many levers. And in some cases it is. But the cleaning business DOES NOT HAVE TO BE THAT WAY. We are not NASA building rockets that send people to the outer reaches of the solar … [Read more...] about Keep things SIMPLE. COMPLICATED is the enemy and should be avoided at all costs!
Give the customer what they want. Not what you want. You’ll get hired more often.
One of the things I learned over my years as a business owner was no two customers are going to be the same. I'm not saying that there won't be similarities between them. In fact many customers will share very similar goals and objectives. After all in the majority of accounts we are there to clean offices, bathrooms, foyers and hallways. Most of that is pretty … [Read more...] about Give the customer what they want. Not what you want. You’ll get hired more often.
Why referrals can be so incredibly profitable
To make a long story short, we recently purchased a new home and needed to hire a moving company to do the heavy lifting. As you probably know, there are LOTS OF MOVING COMPANIES. Sadly, there are also LOTS OF BAD MOVING COMPANIES. So instead of trying to sift through a bunch of companies, reading reviews along the way of all the horror stories (and occasional happy ending), … [Read more...] about Why referrals can be so incredibly profitable