UPDATED 10/13/2021: From time to time your customer may ask you do you a task that falls outside of what you have been hired for. Generally it doesn't happen all that much, but it will occasionally. This comes to mind for me because it just happened to me earlier this week. I've been on a bit of a good roll with the business so I guess I had it coming. The account in question … [Read more...] about The “To Do List” My Customer Left for Me
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Tips for making a good first impression with the potential customer…
UPDATED 10/13/2021: No matter how you slice it, sooner or later you'll going to have to stand in front of the customer and make your case as to why your company should be hired. This doesn't mean you need to make a speech per say, as that is not what is required of you. Your goal is to make sure you come across as a valid option for their needs. This means you need to make … [Read more...] about Tips for making a good first impression with the potential customer…
Doing a good job TAKES TIME. Price your services ACCORDINGLY for best results.
How to price the jobs effectively is part of being a cleaning business owner. The ability to do so may seem insurmountable at times, but eventually you'll get the hang of it. At the end of the day you need to practice your craft. Nothing but practice will make you better. This is why you need to do a lot of marketing. More marketing means more bidding opportunities. When the … [Read more...] about Doing a good job TAKES TIME. Price your services ACCORDINGLY for best results.
Lack of “planning” gets me in trouble…
We all know that "having a plan" is important. It's drilled into us by our parents when we were young. I can still hear my mother asking me "what's your plan when things don't work out?". Many times growing up I didn't have a good answer - to the dismay of my mother - but over time I became aware of the value of thinking ahead and having a "Plan B" available. Doing so will … [Read more...] about Lack of “planning” gets me in trouble…
Choosing the right vacuum for the job can save you time and money…
When you are just getting started in the cleaning business the vast majority of jobs you'll be hired for will be small. This fact makes choosing a vacuum pretty easy. Most people just go for a stock model and don't think much about the choice. But when you get into larger and larger cleaning accounts choosing a vacuum becomes a bigger deal. This is because a small difference … [Read more...] about Choosing the right vacuum for the job can save you time and money…