In case you have never heard of him, Jeffrey Gitomer is currently one of the most popular sales training gurus of the last 15 years. He has written numerous books and is a popular speaker who travels all over the globe teaching his sales training philosophies. I've purchased a few of his books over the years and have found them quite helpful. While I always felt rather … [Read more...] about Three Jeffery Gitomer books you can’t do without
Blog
REVIEW: Proxi Spray & Walk Away
Trying out various products to see how well they work is part of my job description as a cleaning business owner. That's because one of my goals is to be a "trusted advisor" to my customers, and the potential customers I run across daily. So when I was at my local Jon-Don janitorial supply house a while back asking what new products just came out, and one of the sales … [Read more...] about REVIEW: Proxi Spray & Walk Away
One small change, one big headache…
I'm a real big fan of "being consistent". In other words, I try real hard to find a plan that works, then I STICK TO THE PLAN. This keeps my headaches to a minimum, which is my goal as a business owner. I want to enjoy life, and not give myself more work than I have to! I've always been that way. One way this works to my advantage in the cleaning business is by finding a set … [Read more...] about One small change, one big headache…
How long does it take for a bid you place to be accepted or rejected?
When you finally get to place a proposal for your services it's a real adrenaline rush. Your hard work is starting to pay dividends! So you hand in the proposal and wait. Then you wait some more. You start to get nervous as the calendar turns the page from one day to another. The wait is just agonizing. To everyone out there that is going through this now... "I feel your … [Read more...] about How long does it take for a bid you place to be accepted or rejected?
What are some of the ways that customers drive you nuts? Here are my favorites.
On the whole having customers is FANTASTIC. They actually pay you to do something that really isn't all that hard to do. And if you play your cards right, you get to earn some really good money doing so. All in all a very good deal for a business owner. Now with that said, a little bit of bad is almost always lurking right around the corner from all that good. As I'm fond of … [Read more...] about What are some of the ways that customers drive you nuts? Here are my favorites.