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They hired you once and were very happy. Why didn’t they ever call you again?

October 23, 2016 by Tom Watson

why didn't the customer call me

Not every job in the cleaning business is a regular recurring cleaning account. Some are one-time jobs for services like window cleaning, carpet cleaning and spring cleanings. These certainly aren't as profitable as having a 5 time per week cleaning account, but you can't be choosy. A paying customer is a paying customer right? Take what is given you is my philosophy. But … [Read more...] about They hired you once and were very happy. Why didn’t they ever call you again?

Never forget this phrase as long as you own a cleaning business: “What gets you hired gets you fired”

October 16, 2016 by Tom Watson

never forget this very important business lesson

You are probably wondering what I mean by the phrase “what gets you hired gets you fired”. I'll get to what it means in a second, but let me explain where it came from first. I was reading a book I purchased about starting a cleaning business many years ago. This must have been over 20 years ago. Though the book wasn't all that good, it did have some useful tidbits of … [Read more...] about Never forget this phrase as long as you own a cleaning business: “What gets you hired gets you fired”

Productivity Tip: Do your most important work first.

October 9, 2016 by Tom Watson

How to Increase your productivity

Mark Twain once said... “if the first thing you do each morning is to eat a live frog, you can go through the rest of the day knowing it is probably the worst thing that you’ll have to face all day.” What I think he really meant by that is this... if you take care of your most unpleasant task first thing in the morning you spend the rest of the day enjoying yourself. This is … [Read more...] about Productivity Tip: Do your most important work first.

Selling “Air Freshener Dispensers” to your cleaning accounts

October 2, 2016 by Tom Watson

selling air freshener dispensers

Cleaning is great, and you can certainly make good money doing it, but by thinking creatively you can add some other "profit centers" to your business. Carpet cleaning and window cleaning certainly come to mind as obvious services to consider adding to your business. Selling various paper goods like C-folds and toilet tissue all fit this business model too. They can all add … [Read more...] about Selling “Air Freshener Dispensers” to your cleaning accounts

How to eliminate sewer smell in bathroom

September 25, 2016 by Tom Watson

smelly drain

As someone who is hired to clean, one of your main priorities is getting the facility to SMELL CLEAN as well. Sometimes this is easy and sometimes not so much, as it depends upon the customers budget and how often you are hired to clean. One of the issues many cleaning providers have is getting the bathroom to smell good. This issue hits home for me because I had this one … [Read more...] about How to eliminate sewer smell in bathroom

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