Once you start your business and have a few people working for you the issue of motivation will need to be addressed in one way or another. This is because you'll soon realize that most everyone you hire won't do the job with the same care and concern that you would. This is a HUGE issue when you are a new employer. Now that kind of makes sense because YOU OWN the business … [Read more...] about How do I motivate my employees to do a good job?
What you need to pay attention to when inspecting a commercial cleaning account…
The number one goal of running your cleaning business is keeping your customers happy. You will do that by keeping their facility clean as a whistle. One of the ways you will make sure it's clean is through the inspections you'll perform from time to time. This will keep your staff on their toes and catch the small problems BEFORE they become big problems. Keep in mind that … [Read more...] about What you need to pay attention to when inspecting a commercial cleaning account…
One very important question you need to ask potential customers during the walk-through
The ultimate goal for a cleaning business is to offer a solution to whatever problem a potential customer may have. That goal must always be front and center in your brain when meeting those who have reached out to you. This is because the potential customer has a problem of some kind, and that is WHY they are reaching out to you in the first place. After all, if they were … [Read more...] about One very important question you need to ask potential customers during the walk-through
Discover the secret TRAIT that your market CRAVES. Do you have it?
Beginners to the cleaning business always ask me the following question: How should I handle myself when trying to sell my services? I tell everyone the same thing. Just be YOURSELF. This comes as a shock to some because they "think" they need to be SOMEONE ELSE for some reason. This approach just turns people off because what potential customers DESIRE more than you can … [Read more...] about Discover the secret TRAIT that your market CRAVES. Do you have it?
How to clean windows quickly and easily
When I added washing windows to our cleaning portfolio I thought it would be a breeze. Wet window then wipe clean! I had good reason to think that. After all, whenever I saw professional window washers working they made it look so easy. But for some reason when I went out and tried cleaning windows they didn't come out so good. The widows didn't get completely clean AND they … [Read more...] about How to clean windows quickly and easily