Today I want to give you a real world example of how big of a role employees play in your overall success or failure. Now the example in question has nothing to do with a cleaning business, instead it involves a hotel I stayed at recently. But that doesn't change a thing, because "business is business" across the board. What I mean by that is this: Fundamental rules of … [Read more...] about YOUR success will DEPEND on those that work for you.
employees
Rule # 1: It’s a crazy world, and as a result, you will hire some crazy people.
When you get to the point where you are ready to hire employees, it's really an exciting time to be a business owner. You are seeing your dream of a successful business coming to life right in front of your very eyes. It's truly amazing. With that said, once you start hiring employees you need to realize that not everyone will work out. When I was new, I thought it would be a … [Read more...] about Rule # 1: It’s a crazy world, and as a result, you will hire some crazy people.
What do you do if an employee calls out?
Once you get your cleaning business up and running odds are you'll hire some help to lighten the load a bit. This comes with advantages and disadvantages to various degrees depending upon how you view things. With that said, if you want to grow the business and enjoy some time off every once and while you'll need to hire folks. When you do get this far the first question many … [Read more...] about What do you do if an employee calls out?
Employee didn’t show up. What do you do?
You get a phone call first thing in the morning, it's one of your customers. They left a short but sobering message that went something like this... "You didn't clean my office last night". Call me right away!" At this point you are in a bit of shock, you have no idea that your employee did not go to the job. No phone call from them, no text message, nothing at all. What do … [Read more...] about Employee didn’t show up. What do you do?