I recently received an email asking if customers ever gave my cleaning staff gifts. The answer is YES they did In fact many customers do that, at least in my experience anyway. I would say it's close to 50/50 if I had to guess. I would think that the main factor driving their generosity is staff performance. So if the customer is happy they are more likely to take care of … [Read more...] about Do customers ever give gifts to the cleaners?