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avoiding complaints

10 things that will get you in trouble with a customer (and how to avoid them)…

October 6, 2013 by Tom Watson

Ten problems a cleaning customer will point out to you and how to avoid them

Once you get a few cleaning accounts under your belt the next step is keep them happy. This is key because if you can't do that you'll be stuck in an endless cycle of always needing new accounts to bring in revenue. That "cycle" is NEVER going to be broken until you figure out how to make customers happy. While keeping folks happy is multi-faceted (it has as much to do with … [Read more...] about 10 things that will get you in trouble with a customer (and how to avoid them)…

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