About a week ago I sent out an email for topics that people wanted me to discuss via the podcast or the weekly post on Sunday. The response was OVERWHELMING. If I just covered two topics per week, it would have taken me well over a year to talk a little about each subject. So I'll see how many I can tackle in one sitting. Ready? Let's go! I've made a few connections on … [Read more...] about The Mailbag Volume 5: Answering some common questions about the cleaning business…
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VIDEO: Discover how to make customers that complain about your service HAPPY AGAIN in 9 steps
If you own a cleaning business, rest assured, you will get a complaint of one kind or another no matter how well you run your company. That's just the way it is, and I seriously doubt that it will change in my lifetime. But that's OK, it's the same for just about every industry. What is really important once a complaint occurs is how you deal with it. Far too many business … [Read more...] about VIDEO: Discover how to make customers that complain about your service HAPPY AGAIN in 9 steps
7 LinkedIn Business Marketing Tips
There are a lot of reasons why LinkedIn is really valuable to a business owner. When used correctly it can keep the sales pipeline filled with leads and shorten the sales cycle. And with any luck you should land some clients as well. It also allows you to join groups of other liked minded people which can lead to even more visibility. That's really just the tip of the iceberg, … [Read more...] about 7 LinkedIn Business Marketing Tips
How body language plays a role in getting hired
I was reading a study that talked about how people sabotage their job hunting efforts because of the body language they show while being interviewed. While cleaning business owners aren't technically interviewing for a job as an employee, they are interviewing on "behalf of their company". It's not exactly the same, but it's close. So today I wanted to share the results of … [Read more...] about How body language plays a role in getting hired
How to pick the best portable carpet cleaning machine for your business
The key to getting the best carpet cleaning machine for your business boils down to knowledge. The more of it you have the more successful you will be. The ultimate goal is to get you informed enough to know what is the best choice for you. The truth is, the "best choice" is highly subjective. In other words, what may be the best for ME may not be the best choice for YOU. A … [Read more...] about How to pick the best portable carpet cleaning machine for your business