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5 Tips On How To Improve Your Persuasion Skills

September 7, 2010 by Tom Watson

Persuasion skills will make you more moneyWhen you own your own business, the act of persuasion becomes a skill you want to acquire.

Of all the skills in life, having the ability to persuade someone to your way of thinking may be the most profitable.

You could be the best “fill in the blank” in the world, but if you can’t persuade someone to do business with you, you are out of luck, and money.

So how does one go about improving their ability to persuade others? Well…much study has been done on that topic, and today I’ll discuss 5 tips to improve your persuasion skills.

Remember, persuasion is not just a skill gifted to a chosen few. It’s a science, and researchers who study it have formulated this series of rules for moving people in your direction. Applying these rules can make you a more effective (and wealthier) business owner.

 5 tips to improve your persuasion skills

 # 1 – Be the first to give. Studies have shown that we are persuaded more by people who have done something for us first. This includes giving bigger tips to servers who give us a mint with the check (isn’t it amazing how such a small act can trigger a response in another person?).

Researchers also discovered other tantalizing clues into our brain. They found people more likely to help work colleagues with their projects if they have helped us with ours (makes sense).

Requests that are personalized are most persuasive of all. Consider this, when researchers randomly sent out surveys to their study group, they were able to double responses if they added one step. They simply personalized the request by placing a handwritten post-it note on the survey.

# 2 – Don’t offer too many choices. You would think people want more options, and they just might, but the reality is that people do best with just a few choices. Whether it’s the number of service levels you offer your potential cleaning customers or the number of different plans you offer for carpet cleaning (or whatever you are selling), too many choices frustrate people.

Consider this tidbit, companies offering a small number of retirement plans have far greater enrollment than companies that offer a large number of plans. The moral here is keep it simple. When you do, people make choices, when you don’t they make no choice at all, which is the opposite of what you want!

# 3 – Argue against self-interest. Trust is critical when dealing with others. It’s a key component to becoming persuasive. If you can’t establish trust you are in trouble.

The surest way to be perceived as honest is to admit to a small weakness in your argument, product or business immediately prior to communicating the strongest positive argument for your product or service.

# 4 – Losses are more persuasive than gains. Instead of telling your audience what they stand to gain from taking your advice or buying your product, research shows that people are often more persuaded if you tell them what they stand to lose out on if they don’t take your advice or buy your product.

Here is a case study for you to ponder. In 2003, the Oldsmobile brand far exceeded it sales projections despite the company reducing its advertising and product development budgets. Why was that? General Motors decided to discontinue the car because of slow sales. As a result the car became something people would be losing out on even though before the news few people wanted one.

# 5 – Make people feel as if they’ve already made progress toward a goal. Consider this case study. A car wash offering a loyalty card nearly doubled customer retention by changing their offer from “Buy eight washes, get one free” to “Buy 10 washes, get one free—and we’ll start you off by crediting you for two washes.”

As you can see, the basic premise of the offer remained the same (buy 8 get 1 free). All they did was made people feel like they already had something invested in the end goal by re-wording the offer more creatively.

Well there you have it, a simple and easy set of rules to follow that will make you more persuasive than you already are. These tips are golden, and will give you the leg up on whoever your competition is.

If you liked this post, you can subscribe to our RSS feed. If you are looking for a blueprint that will show you how to start a cleaning business, then check out my Cleaning Business Start Up Guides.

Filed Under: Worth A Look Tagged With: burden of persuasion, elements of persuasion, friendly persuasion, how to persuade, how to persuade people, how to persuade someone, modes of persuasion, persuade, persuade people, persuade someone, persuade to, persuading, persuading people, persuasion, social influence, social psychology, the power to persuade, to persuade

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    September 8, 2010 at 1:14 pm

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  2. 5 Ways to Improve Your Communication Skills at Work « Communications Art says:
    November 10, 2014 at 11:12 am

    […] Effective communication is more than just exchanging information. It involves understanding the emotions that should accompany speech, as well as nonverbal responses that help resolve conflicts and build trust. It is not an inborn skill, but rather one that involves continuous learning. Effective communication skills at work can help resolve conflicts, manage stress, and improve teamwork and decision-making. Here are a few tips to help improve your communication in the workplace. Listen with FeelingCommunication starts by listening. This involves not just hearing the words and information being passed along, but also understanding how the speaker feels about what he or she is saying. When speaking with your low-level managers or employees, you need to make them feel heard and understood, which saves you time and helps build deeper connections. Under stressful circumstances, a speaker is more likely to calm down when he or she feels truly heard. Understand Nonverbal CommunicationPeople express themselves in different ways. Their facial expressions, body movements, posture, breathing, and gestures can tell a lot about what the other party is trying to express. Understanding these nonverbal signals can help you connect with others and navigate challenging situations, especially when employees are reluctant to talk it out. In order to improve your nonverbal communication skills, practice observing people, and be aware of your employees’ individual differences. Enhance your communication through open body language, like by uncrossing your arms, maintaining eye contact, and standing with an open stance when communicating with your employees. Learn to Quickly Reduce StressMost rash business decisions are made in a moment of stress. Unfortunately, stress can also hamper effective communication. Since stressful situations can arise in a moment’s notice, learning how to quickly manage them will help you remain emotionally engaged in the workplace. Learn to recognize when you are becoming stressed by monitoring your stomach muscles, blood pressure, and breathing. To get out of stressful situations at work, be willing to compromise when a situation allows for it, and don’t be afraid to take a quick break in order to think more clearly. Be Conscious of Your EmotionsEmotions, to a large extent, determine the way you communicate with your employees and coworkers. When you do not understand how you feel or why you feel a certain way, it is easy to feel misunderstood, frustrated, and conflicted. This is evidenced in petty squabbles in the workplace. When you are aware of your emotions, you are better able to empathize with others, stay motivated to understand your juniors, and think creatively. You can learn this skill by learning to manage anger, sadness, guilt, fear, disgust, and joy. Improve Your VocabularyYour words carry your thoughts and ideas, and the right words in the right places gain you respect. Learn to enunciate by pronouncing your words correctly in order to be understood. No one respects a person who tries to look smarter than they are, so avoid trying to show off using big words. Improve your vocabulary by learning about powerful words, not just bigger ones, and how to use them with ease. Subscribe to business blogs, seminars, and programs aimed at business leaders to help tweak your words and communicate more effectively. Effective communication skills not only enable you to resolve workplace differences and build trust and respect, but they can also help in bettering your family life. Learning to communicate effectively is a skill that can help you climb the corporate ladder and gain respect. Communication skills are key for any successful business and the management of any workplace. And with the tips listed above, you’ll know just what to say at your next Monday morning meeting. Source: http://cleaning4profit.kinsta.cloud […]

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