staff communication

Communicating Expectations

Post image for Communicating Expectations

by Tom Watson on August 25, 2011

When I first started my cleaning business I worked very hard at making the phone ring. I was handing out flyers, networking up a storm and mailing out direct mail letters at an astonishing rate. Did all that effort work? In a nutshell…YES. The phone started to ring alright. In fact is started to ring […]