The great thing about starting a cleaning business is that you don’t need all that much to get started.
Aside from the bare minimum of supplies, you are pretty much ready to go right out of the gate.
This of course is why so many people choose the cleaning industry. It’s a way to break free of the ball and chain most folks refer to as “my job”. At least that’s how I felt. I wanted “more out of life” than a job could give me.
Anyway…like a said a moment ago, you don’t need “much”. But one thing you do need is a contract of some sort to get the customer to sign. This doesn’t need to be as long as a Donald Trump prenuptial mind you, but you do need something that outlines the service you offer.
When I first got started, I crafted my own contracts from scratch. In fact, I do that to this day. While the contracts have gotten a little longer over the years, it’s basically 90% the same as when I started.
The way I look at things, you need to keep it simple.
Why? The reason is three-fold:
- Simple is ALWAYS better than complicated.
- I like simple.
- Customers like simple.
Of the three reasons I just mentioned, number 3 may be the most important factor. This is because if you try to get the customer to sign a 10 page service contract, they will probably send you packing (leaving you empty-handed AND broke).
The reason why is clear! Nobody wants to sign a lengthy contract because most people worry about “hidden details” buried deep on page 7 in fine print that they can’t see or because of their short attention span, don’t want to bother reading. So like I always preach…keep it simple! This is how I approach creating a simple cleaning business contract.
How to create your cleaning business contract
1 – Place your company name centered on the top of the page.
Perfectly Clean LLC
109 Davis Lane
Boston, MA 02201
2 – On the left margin a few inches below your company name, list the name and address of the person (and or company) that the contract is for.
37 Industrial Highway
Boston, MA 02201
3 – Below that you want to list the job requirements (how often and exactly what you will be doing each visit).
Work Schedule: one time per week. Legal holidays excluded.
- Front door glass to be cleaned inside & out nightly
- Clean and sanitize bathroom counters, fixtures, mirrors and sinks
- Refill paper products and soap dispenser as needed in bathrooms
- Sweep & mop bathroom floors
- Clean & sanitize sink, exam table, fixtures & counters in each exam room
- Dust and mop or vacuum exam rooms depending on surface
- Clean & sanitize break rooms / kitchen areas sinks, fixtures, counters & tables
- Dust common, office areas
- Vacuum all remaining carpet
- Sweep & mop any remaining VCT and or hard surface floors
- Empty/remove all trash liners and replace with clean liners, remove trash to designated area
- Check for bulk trash and remove if needed
- Straighten floor mats by entry and exit doors
- High-dust for cobwebs
- Dust return air vents
- Edge all carpeting
4 – Next make mention of who is supplying the paper goods if any (C-fold towels, toilet paper, tissues etc…). If it’s you, list a price for each item. Consider something like this…
Customer to supply all paper goods and trash liners. Perfectly Clean agrees to stock such items and notify when in need of re-ordering if requested.
5 – Then I also make mention that my contracts are “month to month”, and can be broken with 30 days notice by EITHER party (for any reason whatsoever). I do this because in “my opinion”, folks are afraid to sign up for long-term deals.
They worry “what happens if this new company stinks” (then I’ll be stuck with them). To avoid that I go the month to month route. Besides, if they don’t want me there, I don’t want to stay anyway!
If you noticed, I made mention that EITHER party can cancel the contract. I do this because I like to give myself an “out” in case I don’t like the deal for any reason. Who knows… maybe I underbid the job or maybe the customer is WAY TOO DEMANDING. Whatever the case, I’m not stuck! Keep it simple like I do below…
No long-term contract is required. Service is provided on a month-to-month basis and either party may terminate with 30 days notice.
6 – Below that in bold spell out the cost of the service AND when payment is due. Be sure to make mention whether it’s a per visit price or a monthly price. Nothing fancy…
Pricing: $ 175.00 per month plus sales tax (due upon receipt)
7 – Leave space for signatures at the bottom for both you and the customer. Don’t reinvent the wheel…
What you see above would sum up a VERY simple contract between you and your client. Please keep in mind I’m not a lawyer. So if you craft your own contract, you may want to run it by an attorney to make sure you are on the right path.
FYI: I share the exact same contract I use in all my Start-Up Guides, and they are made just for the cleaning business. With that said, if you are looking for an “official” contract, you may want to check out LegalZoom. See if they offer a cleaning contract you can download and use right away (it shouldn’t cost all that much).
I’ll sum this up by saying dealing with contracts doesn’t need to be complicated or scary for that matter. At the end of the day all you are doing is spelling out what you will be doing, and for how much.
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