The headline you see above….I get asked that question quite often.
It is always asked by someone VERY new to the cleaning business.
I can see how folks are worried about it. I mean when you are new it seems like a valid question (and it is). But the answer to that question is very, very simple. Ready?
Most cleaning companies STINK LIKE ROTTEN FOOD.
This is also the reason why your company can rise to be the cream of the crop VERY QUICKLY once you get started. All you need to do is WHAT YOU SAID YOU WOULD DO when getting hired.
If you can do that….life is easy. The beauty of all this is “following through” on your promises is not really hard to do. YET MOST COMPANIES DON’T (which is good for beginners because it will allow you to get hired).
The other reason why this is so powerful for you is because if you deliver fantastic service, you’ll never get fired. Customers know just how hard it is to find a diamond in the rough, so when they do, they cling to it and never let it go.
This means lots of money for those who understand this principle (and lots of hardship for those who don’t). So whenever you think “all the competition” out there has scooped up the good accounts, think again.
The companies you are going to go after are ALL run by people just like you and me. And what do people like you and me want….
Our Money’s Worth!
So when you give folks their money’s worth, you make them happy. When you make them happy, they keep you, they tell others about you which in turn makes you even more money.
So when you are out there trying to drum up business and you finally get in front of the person who can hire you…tell them “you will work hard to make them happy if you just give me the chance”. Then FOLLOW THROUGH. It’s that easy!
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