Take a good hard look at the image in this post. I know it's a bit small, but the message is POWERFUL. It conveys the concept of not over-complicating things. I know business seems like a machine with many levers. And in some cases it is. But the cleaning business DOES NOT HAVE TO BE THAT WAY. We are not NASA building rockets that send people to the outer reaches of the solar … [Read more...] about Keep things SIMPLE. COMPLICATED is the enemy and should be avoided at all costs!