Website FAQ

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We know you probably have some questions about how the website membership works, so we put all the most common questions in one place. If we happened to miss a question that is important to you, just contact us!

How do I get started with my own website?

Simply choose the package that best serves your needs then proceed to order your selection. After your order has been processed we will contact you via email the next business day to arrange your phone consultation. Work will begin on your website after your phone consultation has taken place. A first draft will be completed within 7 – 10 days with final completion 2 – 3 days after that.

Are there any setup fees?

There is a one time $99.00 set-up fee required to get started. After that it’s just the monthly fee and nothing else!

How does the Money-back Guarantee work?

If you are not happy with your website within the first 7 days upon completion we simply deactivate the site and refund your entire purchase price. This ensures a totally risk free transaction.

Am I locked into a contract?

No, there are no long-term contracts whatsoever. Each of our plans are month-to-month website memberships only, and you can opt out at any time. Upon opting out, your site will be deactivated and your billing will cease.

Do you supply the text for my site, or do I have to?

You can have it either way! Normally we recommend that you allow us to supply the text, as we have tons of experience writing copy that appeals to the potential customers. With that said, feel free to provide us with your own text if you prefer, the choice is yours.

What happens if need to change some text on my website?

Just contact us and we’ll make the change for you at no charge!

Can I change the background colors on my site?

It depends on the selection you choose, as some sites have many choices while others only come in the color that is shown. Simply contact us for questions about a particular site that you are interested in.

What if wanted to add more pages or features to a design?

Just contact us for a custom quote. In the majority of cases most changes can be added for a nominal fee, which would be billed separately from your monthly membership.

Can you add my logo to the site when I purchase the membership?

It depends on the size and file format of the logo file. If the file was formatted properly, then yes we would add it for no charge if you are in the design phase. In some cases a small fee may be required if the file needs to be modified, while in others the file may not be usable. Contact us with specifics if you have any questions.

Can I keep my the domain name if I decide to cancel my website with you?

No. We purchase the domain that will be used for your site and transferring it is not possible at this time.

Can you build sites that are on my domain?

Yes we will gladly create sites on your domain and hosting account, but that is an entirely different service. Details can be found on our sister site by clicking here.

What if I have a question not found in the FAQ?

That easy! Just contact me and I’ll get right back to you.