Today I wanted to briefly discuss how to offer different levels of service to your customers. I think it’s best to show you an example, so you can see what I mean. The example I’ll use is for carpet cleaning. The reason why this is a good idea, especially for carpet cleaning, is because this […]

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When you own a cleaning business you will be asked if it’s possible to remove all types of unknown spots from carpeting. Many beginners respond by saying ” we don’t do that”, or something similar, all but giving up before ever getting started. This is sad because the vast majority of fresh spots (approximately 98%) can […]

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Five questions to ask yourself BEFORE starting a business…

June 14, 2015
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Asking yourself some good questions, and answering them honestly, are invaluable to your overall success or failure when starting a business. So for those of you who have not actually started your business, I have a collection of questions you need to address before you start spending any money on your new business. Five questions to […]

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Top 10 Advertising Slogans Of All-Time

June 7, 2015
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Having a well thought out slogan, sometimes called tagline, for your business is a very important part of your overall business strategy. A slogans goal is to summarize the product or service being offered as briefly as possible and at the same time build trust and or promote the urge to make a purchase of some kind. When I started my cleaning business I had the […]

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The Mailbag Volume 2: Answering some common questions about the cleaning business…

May 31, 2015
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Today we are going to go back to the reader mailbag and answer some common questions that come my way. Not too long ago we did the first mailbag segment, it was back in March to be specific, and you can check that out by clicking here. If you are new around here, I’ll make […]

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Three Jeffery Gitomer books you can’t do without

May 24, 2015
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In case you have never heard of him, Jeffrey Gitomer is currently one of the most popular sales training gurus of the last 15 years. He has written numerous books and is a popular speaker who travels all over the globe teaching his sales training philosophies. I’ve purchased a few of his books over the years […]

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REVIEW: Proxi Spray & Walk Away

May 17, 2015
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Trying out various products to see how well they work is part of my job description as a cleaning business owner. That’s because one of my goals is to be a “trusted advisor” to my customers, and the potential customers I run across daily. So when I was at my local Jon-Don janitorial supply house a while […]

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One small change, one big headache…

May 10, 2015
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I’m a real big fan of “being consistent”. In other words, I try real hard to find a plan that works, then I STICK TO THE PLAN. This keeps my headaches to a minimum, which is my goal as a business owner. I want to enjoy life, and not give myself more work than I […]

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How long does it take for a bid you place to be accepted or rejected?

May 3, 2015
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When you finally get to place a proposal for your services it’s a real adrenaline rush. Your hard work is starting to pay dividends! So you hand in the proposal and wait. Then you wait some more. You start to get nervous as the calendar turns the page from one day to another. The wait is just […]

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What are some of the ways that customers drive you nuts? Here are my favorites.

April 26, 2015
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On the whole having customers is FANTASTIC. They actually pay you to do something that really isn’t all that hard to do. And if you play your cards right, you get to earn some really good money doing so. All in all a very good deal for a business owner. Now with that said, a little […]

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