The more you know about “customers”, and what they expect and how they act, the better off you’ll be. So I dug into some research that’s been done on the topic to see what we can learn about them. Every little bit helps! Luckily, there are a bunch of research studies that teach us a lot about […]

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Buying a cordless battery powered backpack vacuum

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by Tom Watson on April 17, 2016

When I owned my cleaning business the one thing I always wanted was a battery-powered vacuum cleaner. I’m not talking about a Black and Decker handheld type (I had one of those), or a stick vacuum (had one of those too), I’m talking about a backpack type cordless. The reason I wanted one so badly was […]

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What supplies are needed to strip and wax floors?

April 10, 2016
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When you first start out doing floor work, you will need a base set of supplies, tools and other miscellaneous items. Over time you will probably collect some more specialty type supplies, things that will make your life easier and the job go faster. For now however let’s stick to a basic set plus a […]

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Oreck Commercial XL2100RHS Vacuum Deal on Amazon

April 3, 2016
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Over the years I had several commercial and residential customers that supplied everything for us, and quite a few of them had an Oreck vacuum. I enjoyed using them because it kept me from lugging my own around all the time. Nothing worse than carrying a vacuum up several flights of steps. That’s not any fun, plus it’s […]

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FREE flyer example for commercial or residential cleaning companies

March 27, 2016
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When I saw this image to the right it reminded me of what you have to do when you own a business. You must ADVERTISE! In a nutshell you have to do whatever you can to SPREAD THE WORD that your company is open and actively seeking business. It can be tough in the beginning […]

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Free flyer idea for cleaning companies to use

March 20, 2016
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Getting flyers out into the marketplace is one of the most cost effective ways to spread the word you own a cleaning business. It certainly works for those on a budget, and with that in mind I created one for you to emulate if you like. It revolves around what customers “look like” the moment that […]

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Running a help wanted ad on craigslist for your cleaning business

March 13, 2016
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I’ve been scanning craigslist looking at all the ads they have and I have to say many of them are horrible. Some ads are written so bad that you don’t even know what type of job is being offered. They just mention they need help but are vague about the job itself. Who would apply […]

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An affordable way to THANK SOMEONE who referred you business (or thank customer and employees)

March 6, 2016
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I went on Amazon to purchase a gift card for a friend who helped me out on a project and it reminded me of what I used to do in my business. My approach was pretty simple. Whenever someone referred me a new account, I sent them a gift card. It normally wasn’t all that much, something like $25.00 or so. Even […]

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Rubbermaid products that are worth a look at

February 28, 2016
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I was shopping on Amazon when I stumbled across the Rubbermaid Commercial Products section on Amazon. They have a pretty good selection of items that are worth taking a peek at, and that is why I’m writing about it. I will say that some of the products are on the pricy side. However I do […]

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The Mailbag Volume 5: Answering some common questions about the cleaning business…

February 21, 2016
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About a week ago I sent out an email for topics that people wanted me to discuss via the podcast or the weekly post on Sunday. The response was OVERWHELMING. If I just covered two topics per week, it would have taken me well over a year to talk a little about each subject. So I’ll […]

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