If you own a business long enough you are going to have some customers that, for whatever reason, won’t pay you. Usually some diplomatic wrangling on your part gets them to pay up eventually. At least that’s how it has played out for me in the past. However there have been a few times where […]

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When I started my business many years ago I wanted my business to run like a well oiled machine. That was my sole focus everyday. Though I had the best of intentions, I fell way short at times. In a nutshell I fell short because I didn’t have the right information available at my disposal. Information that would […]

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Dealing with customers that bust your chops…

November 9, 2014
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Being in business for a long time means that I’ve been hired by lots of folks over the years. The list includes homeowners, business owners, office managers, real estate agents, property management firms, hotels, townships and municipalities. I’m sure there is more, but you get the idea. The vast majority of those people were a […]

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Four books that aspiring entrepreneurs should read…

November 2, 2014
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I’m a firm believer that it’s easier to learn from someone who has mastered what you are looking to do verses “jumping in head first”. Taking the time to learn from someone helps to shorten the learning curve. And when you shorten the learning curve you save time and money. This is why I’ve always […]

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Ordering your supplies through Staples Advantage…

October 26, 2014
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As you grow your business you’ll need to start buying supplies at a faster and faster rate. Buying supplies once per month turns into once per week, then twice per week! You’ll need trash bags in several sizes, different types of toilet tissue and paper goods like c-fold towels to name just a few. Keeping […]

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Good customer service will always be profitable…

October 19, 2014
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In just about every book you’ll ever read about being a business owner, it will always stress the need to provide the best customer service humanly possible. While I know that’s not necessarily news to you, I thought that by adding a recent example it would help drive home how it’s not just good for […]

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Seven Tips That Will Help You Grow Your Business

October 5, 2014
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The initial act of starting a business is just the first step in a long journey of business ownership. Once you get the basics out of the way the actual work comes in. Now you need to get the business to grow and prosper. To do so you’ll need a combination of skill sets to help […]

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The “To Do List” My Customer Left for Me

September 28, 2014
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From time to time your customer may ask you do you a task that falls outside of what you have been hired for. Generally it doesn’t happen all that much, but it will occasionally. This comes to mind for me because it just happened to me earlier this week. I’ve been on a bit of […]

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Tips for making a good first impression with the potential customer…

September 21, 2014
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No matter how you slice it, sooner or later you’ll going to have to stand in front of the customer and make your case as to why your company should be hired. This doesn’t mean you need to make a speech per say, as that is not what is required of you. Your goal is […]

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