It’s no secret that one of the best ways to grow your cleaning business is by making every single customer WILDLY HAPPY they chose you as their provider. While there are a lot of moving parts to making a customer happy enough to tell others how great you are, I’m going to focus on some that […]

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Resilient flooring has been around since the 1950s when sheet vinyl burst onto the scene. It became quite popular because it felt “cushiony yet firm” when walking on it. It’s also very durable, so needless to say it quickly became an attractive choice for kitchens and bathrooms floors in millions of homes and high traffic areas in […]

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Why you need to start small THEN grow big (not the other way around).

July 12, 2015
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As I’m fond of telling everyone who will listen, when I first started my cleaning business my very first account was a small one. It was a real estate office not too far from where I lived. It wasn’t a busy office so I only cleaned it every other week. The price… $60.00 per visit. Pretty humble […]

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Six small business myths that every beginner should know…

July 5, 2015
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When you are new to the business world it can be hard to separate fact from fiction. A bunch of people say one thing, and another group say another. It can be confusing to say the least. So today I wanted to share a few nuggets of wisdom from my experience of being a business […]

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Creating choices for your customers with different “service packages”…

June 28, 2015
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Today I wanted to briefly discuss how to offer different levels of service to your customers. I think it’s best to show you an example, so you can see what I mean. The example I’ll use is for carpet cleaning. The reason why this is a good idea, especially for carpet cleaning, is because this […]

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How to remove 98% of all spots from carpeting with little to no experience

June 21, 2015
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When you own a cleaning business you will be asked if it’s possible to remove all types of unknown spots from carpeting. Many beginners respond by saying ” we don’t do that”, or something similar, all but giving up before ever getting started. This is sad because the vast majority of fresh spots (approximately 98%) can […]

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Five questions to ask yourself BEFORE starting a business…

June 14, 2015
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Asking yourself some good questions, and answering them honestly, are invaluable to your overall success or failure when starting a business. So for those of you who have not actually started your business, I have a collection of questions you need to address before you start spending any money on your new business. Five questions to […]

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Top 10 Advertising Slogans Of All-Time

June 7, 2015
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Having a well thought out slogan, sometimes called tagline, for your business is a very important part of your overall business strategy. A slogans goal is to summarize the product or service being offered as briefly as possible and at the same time build trust and or promote the urge to make a purchase of some kind. When I started my cleaning business I had the […]

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The Mailbag Volume 2: Answering some common questions about the cleaning business…

May 31, 2015
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Today we are going to go back to the reader mailbag and answer some common questions that come my way. Not too long ago we did the first mailbag segment, it was back in March to be specific, and you can check that out by clicking here. If you are new around here, I’ll make […]

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Three Jeffery Gitomer books you can’t do without

May 24, 2015
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In case you have never heard of him, Jeffrey Gitomer is currently one of the most popular sales training gurus of the last 15 years. He has written numerous books and is a popular speaker who travels all over the globe teaching his sales training philosophies. I’ve purchased a few of his books over the years […]

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