If I had to guess, I would say that 90% of all cleaning business owners don't know why people buy from them. Odds are this 90% ASSUMES they know the answer to this question and that clouds the actual reason from ever being known. The minority who knows why people CHOOSE THEM are most likely those that operate highly successful businesses that are insanely profitable. Now the … [Read more...] about The QUESTION you need to ASK your TEN BEST clients
Archives for July 2017
Browsing around Amazon looking for cleaning supplies for myself
Even though I don't own my cleaning business anymore (I retired to Florida as most of you know) I still stay current on the latest products. I do that because when we moved, we sold virtually EVERYTHING we had. I did that because I didn't want to MOVE EVERYTHING. At the end of the day I don't like giving myself more work, so I figured the more stuff I kept and moved, the more … [Read more...] about Browsing around Amazon looking for cleaning supplies for myself
How I dealt with employees who called out regularly
Running a business is hard enough when you have everyone pulling together and doing their job. But when you have to operate it short-handed because someone called out it your day turns into a real juggling act. When this happened to me early in my career, these questions went through my head depending upon the circumstances... Who will cover that account? How will I get all … [Read more...] about How I dealt with employees who called out regularly
Should I purchase a work vehicle? My employees just show up for work in their car now!
Buying a vehicle for your new cleaning company is a BIG DEAL. I know it was for me when I started my business many years ago. I guess that's why I get questions concerning buying work trucks every now and again! Anyway... The title of this post was a question I received recently. It was an awesome question, so I thought I would share the answer I provided. Keep in mind that … [Read more...] about Should I purchase a work vehicle? My employees just show up for work in their car now!
Holidays my company DID NOT CLEAN ON
Last week I wrote about how I used to handle billing if I had to skip a cleaning because it fell on a holiday. So this week I thought it would be a good idea to write about what holidays I used to include in my contract that stated NO CLEANINGS on these days. As I mentioned last week, I'm only sharing how I used to handle holidays. You, as CEO of your own company, need to … [Read more...] about Holidays my company DID NOT CLEAN ON