July 2017

If I had to guess, I would say that 90% of all cleaning business owners don’t know why people buy from them. Odds are this 90% ASSUMES they know the answer to this question and that clouds the actual reason from ever being known. The minority who knows why people CHOOSE THEM are most likely those […]


Even though I don’t own my cleaning business anymore (I retired to Florida as most of you know) I still stay current on the latest products. I do that because when we moved, we sold virtually EVERYTHING we had. I did that because I didn’t want to MOVE EVERYTHING. At the end of the day […]


Running a business is hard enough when you have everyone pulling together and doing their job. But when you have to operate it short-handed because someone called out it your day turns into a real juggling act. When this happened to me early in my career, these questions went through my head depending upon the circumstances… […]


Buying a vehicle for your new cleaning company is a BIG DEAL. I know it was for me when I started my business many years ago. I guess that’s why I get questions concerning buying work trucks every now and again! Anyway… The title of this post was a question I received recently. It was an […]


Holidays my company DID NOT CLEAN ON

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by Tom Watson on July 2, 2017

Last week I wrote about how I used to handle billing if I had to skip a cleaning because it fell on a holiday. So this week I thought it would be a good idea to write about what holidays I used to include in my contract that stated NO CLEANINGS on these days. As […]