April 2016

The more you know about “customers”, and what they expect and how they act, the better off you’ll be. So I dug into some research that’s been done on the topic to see what we can learn about them. Every little bit helps! Luckily, there are a bunch of research studies that teach us a lot about […]

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Buying a cordless battery powered backpack vacuum

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by Tom Watson on April 17, 2016

When I owned my cleaning business the one thing I always wanted was a battery-powered vacuum cleaner. I’m not talking about a Black and Decker handheld type (I had one of those), or a stick vacuum (had one of those too), I’m talking about a backpack type cordless. The reason I wanted one so badly was […]

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What supplies are needed to strip and wax floors?

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by Tom Watson on April 10, 2016

When you first start out doing floor work, you will need a base set of supplies, tools and other miscellaneous items. Over time you will probably collect some more specialty type supplies, things that will make your life easier and the job go faster. For now however let’s stick to a basic set plus a […]

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Oreck Commercial XL2100RHS Vacuum Deal on Amazon

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by Tom Watson on April 3, 2016

Over the years I had several commercial and residential customers that supplied everything for us, and quite a few of them had an Oreck vacuum. I enjoyed using them because it kept me from lugging my own around all the time. Nothing worse than carrying a vacuum up several flights of steps. That’s not any fun, plus it’s […]

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