November 2014

Getting rid of odors is a priority when you are in the cleaning business. Same goes for those performing carpet cleaning, or any other subset of the cleaning industry. However being successful at removing odors can be a challenge. Many times people use a substandard product, or a product that will only mask an odor, not […]


If you own a business long enough you are going to have some customers that, for whatever reason, won’t pay you. Usually some diplomatic wrangling on your part gets them to pay up eventually. At least that’s how it has played out for me in the past. However there have been a few times where […]


When I started my business many years ago I wanted my business to run like a well oiled machine. That was my sole focus everyday. Though I had the best of intentions, I fell way short at times. In a nutshell I fell short because I didn’t have the right information available at my disposal. Information that would […]


Dealing with customers that bust your chops…

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by Tom Watson on November 9, 2014

Being in business for a long time means that I’ve been hired by lots of folks over the years. The list includes homeowners, business owners, office managers, real estate agents, property management firms, hotels, townships and municipalities. I’m sure there is more, but you get the idea. The vast majority of those people were a […]


Four books that aspiring entrepreneurs should read…

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by Tom Watson on November 2, 2014

I’m a firm believer that it’s easier to learn from someone who has mastered what you are looking to do verses “jumping in head first”. Taking the time to learn from someone helps to shorten the learning curve. And when you shorten the learning curve you save time and money. This is why I’ve always […]