October 2010

10 Networking Mistakes (and how to correct them)

Post image for 10 Networking Mistakes (and how to correct them)

by Tom Watson on October 25, 2010

One of the fastest ways to drum up business for your cleaning business is through networking (that’s why we spend so much time writing about it). Networking gets you in front of more people who either need your service or know someone who does. In other words it creates sales opportunities. However many people make […]

{ 1 comment }

10 Thought Provoking Quotes

Post image for 10 Thought Provoking Quotes

by Suzanna Watson on October 20, 2010

Every now and again we all get a little down and need a pick me up. Today’s pick me up comes in the form of some wise words of wisdom. I have stumbled across a few quotes recently that have moved me, and I would like to share them with you. I have no idea who […]

{ 6 comments }

Do you offer discounts to get cleaning accounts?

Post image for Do you offer discounts to get cleaning accounts?

by Suzanna Watson on October 19, 2010

When you advertise your cleaning business do you offer discounts of any kind? If not, why not?  When you pick up any newspaper or view advertisements on TV what do you see? “Special Offers”, “Discounts” or other incentives for getting an order of some kind right? If you are sending out a direct marketing piece to […]

{ 3 comments }

In a past blog Tom talked about the power of perception (the importance of how you look, act and other random issues with appearance). In this blog I want to expand on that a bit because perception is just so important. To put this is perspective for you, if people “perceive” you are neat and clean, they see you […]

{ 0 comments }

When your just starting out in the cleaning business, you are going to make some mistakes. There is nothing really wrong with that because that is the only way to learn most of the time. As in life, business is a lot of trial and error. You learn from your mistakes and make adjustments along the […]

{ 10 comments }

Prepare For The Unexpected (hint, public speaking)

Post image for Prepare For The Unexpected (hint, public speaking)

by Suzanna Watson on October 14, 2010

Always be prepared to speak about your business, because you never know when the opportunity may present itself. I recently attended a networking breakfast, and out of the blue the president of the business association asked me to do a 5 minute presentation about my business (the person that was to speak did not show up). […]

{ 0 comments }

How To Be The King Of Customer Service

Post image for How To Be The King Of Customer Service

by Tom Watson on October 13, 2010

I bet you don’t have to think too hard to remember your last negative customer buying experience. Maybe a website failed to respond to your email question? Perhaps a sales associate at your neighborhood grocery store failed to ring up the correct price on a sales item. Or maybe you were left on hold for a stretch of time […]

{ 2 comments }

11 Tips For Growing Your Cleaning Business

Post image for 11 Tips For Growing Your Cleaning Business

by Tom Watson on October 10, 2010

If you’re serious about growing your cleaning business this year (and beyond) take this advice to heart. Don’t take “no” for an answer and never let yourself say “I have no more time”. These are common excuses for people who fail, so don’t fall into that trap! Make the commitment to yourself right now to maintain a consistent marketing […]

{ 5 comments }

Is your cleaning business like Burger King?

Post image for Is your cleaning business like Burger King?

by Suzanna Watson on October 6, 2010

Do your customer’s have it their way? Let me explain what I mean by that. When you order from a restaurant, fast food or any take out place, you expect to get your order your way right? Then why shouldn’t your customers get the service they want their way! Lets dig in and see how this […]

{ 0 comments }

How to get your cleaning service bonded

Post image for How to get your cleaning service bonded

by Tom Watson on October 3, 2010

Before we get talking about how to get your cleaning service bonded, lets talk about what bonding insurance is because not everyone may know. Bonding insurance, which is usually referred to as “bonding”, is a method of insuring against loss caused by several factors. These factors may include lack of competence, fraud or dishonesty. The people who carry this […]

{ 16 comments }